Rondo Support

Pick a nation. Win the summer. If something is getting in the way, we want to know.

Get in touch

Email will@thirdplace.tech with the word "Rondo" in the subject. We aim to reply within two working days. Include your device model and iOS version if you are reporting a bug.

Common questions

I bought Premium but I'm still seeing sponsor breaks

Open Upgrade from the home screen and tap Restore purchase. Premium is tied to your Apple Account, so this also brings it to a new device.

Where are my campaigns saved?

On your device only. Deleting the App deletes your campaigns — there is no cloud copy, so check before you uninstall mid-tournament.

How do I change my ad privacy choice?

Open Upgrade from the home screen and tap Ad privacy. You can switch between personalised and basic adverts at any time. Premium removes adverts altogether.

Why don't players have real names?

Rondo is an independent game and is not licensed by FIFA or any players' association. Squads are real in shape and strength, and you can rename any player from the squad screen.

Policies